Safe Gaming

At ab55 Responsible Gaming
Stay in control, stay in the fun

Gaming should be a source of enjoyment. ab55 wants you to always play within your limits — without putting your family or financial wellbeing at risk.

24/7
Support Services
18+
Age Verification Required
5
Safety Tools
Independent
Set Limits

The Core Pillars of Responsible Gaming

How ab55 keeps your gaming experience safe

Set a Deposit Limit

You can set your own maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it cannot be exceeded.

Session Time Control

Extended gaming sessions can be harmful. Set a session timer on ab55 and enable automatic logout after a set period.

Breaks & Cooling-Off

Sometimes you just need to step back. You can put your account on a temporary break for anywhere from 24 hours to 30 days.

Self-Exclusion Options

If you feel your gaming is getting out of control, you can use the self-exclusion feature to close your account for 6 months or permanently.

Reality Check

You'll be regularly reminded of how long you've been playing and how much you've spent in BDT — so you can make informed decisions on your own.

Professional Support

We connect those who genuinely need help with our trained support team and external specialist organizations.

1 What is Responsible Gaming and why does it matter

Responsible gaming means approaching gaming purely as entertainment — not as a livelihood or an emotional outlet. ab55 believes the best way to enjoy online gaming is to stay aware of your own limits.

Online gaming is becoming a popular form of entertainment for many people in Bangladesh. However, without boundaries, it can develop into an addiction — taking a toll on family life, work, and finances. That's why ab55 places responsible gaming at the heart of everything we do.

Our goal is to create an environment where you can enjoy yourself freely without ever losing control. That's why we maintain multiple protection tools and awareness features that you can use at any time.

Core Principles

Gaming at ab55 is always meant to be fun. If it ever starts feeling like a chore or a source of stress, that's your signal to stop. Winning and losing are both part of the game — but never chase your losses.

2 Recognising the Signs of Problematic Gaming

Problematic gaming usually develops gradually and can be hard to recognise in yourself. If any of the signs below apply to you, consider reaching out for help.

Spending beyond your budget: Playing with money set aside for household expenses or borrowing to fund your gaming.

Chasing losses: After a loss, you find yourself placing larger bets to try to win it back.

Withdrawal from family and work: Gaming is cutting into your time with family or making it hard to focus at work.

Playing in secret: Hiding your gaming from loved ones or lying about how much you've spent.

Emotional Distress: When you are not playing, you feel restless, irritable, or low.

Losing track of time: Once you start playing, you lose track of how much time has passed.

Important

If you notice any of these signs in yourself, don't wait — contact our support team. Asking for help is not a weakness; it's the smart thing to do.

3 Our Protection Tools

Ab55 offers a range of powerful tools to help keep you protected on the platform. These are entirely optional and can be enabled at any time from your account settings.

Deposit Limit

Cap your daily, weekly, or monthly deposits. Reductions take effect immediately; increases require a 24-hour waiting period.

Loss Limit

Set your own cap on how much you are willing to lose in a given period. Once the limit is reached, your session will end automatically.

Session Timer

Set a duration for each gaming session. Once the time is up, the system will automatically log you out.

Cooling-Off Period

Take a break from 1 to 30 days. You won't be able to log in during this period, but your account balance will remain safe.

Self-Exclusion

Close your account for 6 months, 1 year, or permanently. Once this option is activated, it cannot be reversed within the selected period.

Reality Check

Receive a pop-up notification every 30 minutes or 1 hour with a summary of how long you've been playing and how much you've spent in BDT.

4 Personal Tips for Safe Gaming

Alongside these tools, a few personal habits can make responsible gaming even easier. ab55 encourages all users to adopt these practices.

  • Set a budget before you play: Decide how much you are willing to spend before you start, and stick to it.
  • Track your time: Before you start, decide how long you will play and stick to that limit.
  • Don't play to win: Gaming is not a lottery. Every bet can go either way.
  • Don't play when emotions are running high: Avoid gaming when you're feeling angry, sad, or stressed.
  • Don't play while under the influence of alcohol: Making decisions with a clear head is always the smart move.
  • Keep other hobbies: Gaming should not be your only form of entertainment. Make time for family, friends, and other interests.
  • Take regular breaks: Take at least a 5–10 minute break every hour and step away from the screen.

A simple guide to understanding your gaming risk level

Low Risk (recreational)Safe
Moderate Risk (Caution Advised)Caution
High Risk (seek help)Dangerous

5 Minor Protection

Ab55 strictly prohibits gaming by anyone under 18. Age is verified at registration, and KYC documents may be requested where necessary. Any account suspected of being used by a minor is suspended immediately.

A note for parents: please use parental control software on devices your children have access to, and keep your login credentials out of their reach. Online gambling can have a harmful effect on children's mental development.

Strict Restrictions

If you become aware that a minor is using ab55, please notify our support team immediately. We will take action within 48 hours.

6 Where to Find Help

Problem gambling is a serious mental health issue. If you feel that you or someone you care about needs help, you can reach out through the options below.

  • ab55 Live Chat Support: Available 24 hours a day, 7 days a week. Don't hesitate to talk to us about any gaming concerns.
  • Kaan Pete Roi Helpline (Bangladesh): Reach out for professional counselling during a mental health crisis.
  • National Mental Health Helpline (16789): Free mental health services provided by the Government of Bangladesh.
  • Gamblers Anonymous: International organizations providing professional support for gaming addiction.
  • ab55 Email Support: [email protected] — Report concerns confidentially.
Keep in Mind

Asking for help takes courage. You're not alone — ab55 and many professional organisations are here for you. Don't wait; take that first step today.

? Frequently Asked Questions

Yes, you can adjust your limits at any time. Lowering a limit takes effect immediately. Increasing a limit is subject to a 24-hour cooling period — this helps prevent impulsive decisions.

No, activating self-exclusion keeps your account balance fully protected. Once the self-exclusion period ends, you can log in and withdraw as normal.

A cooling-off period is a temporary break — from 1 day up to a maximum of 30 days. Once the period ends, your account is automatically reactivated. Self-exclusion is longer-term — from 6 months up to permanent. While self-exclusion is active, your account cannot be accessed under any circumstances before the period expires.

No, only the account holder can activate self-exclusion. However, if you are concerned that someone close to you may be struggling, please contact our support team — we can offer guidance.

Yes, all of ab55's responsible gaming tools are completely free. Deposit limits, session timers, cooling-off periods, and self-exclusion can all be activated at no cost from your account settings.
18+
This platform is for adults only. No one under 18 is permitted to play.
Age-Verified Registration
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Start safe gaming at ab55

Use our responsible gaming tools and keep entertainment just that — entertainment. Open an account today in a fully secure and regulated environment.

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